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| Terms and Conditions of Sale PRICES The prices shown are those current at the time of despatch V.A.T. V.A.T. will be added where applicable at the rate ruling at the time of despatch PAYMENT TERMS Payment terms are cheque with order for individuals or strictly nett. 30 days for organisations STOCK AVAILABILITY We try to process all orders within seven working days, however at peak times we ask you to allow up to 28 days for delivery. If something is out of stock, we’ll always give you the best information we can on anticipated delivery dates GOODS DAMAGED OR LOST IN TRANSIT Consignments damaged or with part contents missing must be signed for accordingly and reported to the company within three days of delivery NON-DELIVERY OF GOODS No responsibility can be accepted for non-delivery or late delivery of goods unless the company is notified in writing within ten days from the date of invoice OWNERSHIP OF GOODS Customers should note that all invoiced goods remain the property of Koloron Limited, until payment in full has been received HOW TO RETURN OR EXCHANGE If you need to return or exchange goods please contact us by Fax or email for instructions. Please do not return goods without instructions RETURN OF GOODS No goods are supplied on a ‘Sale or Return’ basis. Goods should not be returned without prior written authorisation from the company. A handling charge will be applied on all unauthorised returns FEEDBACK We welcome comments on any aspect of our product or service and would be pleased to hear your views on how we’re doing. Please email us at feedback@koloron.com Close window |